Support.aloecare.com
How do Aloe Care Health products work
WEBAloe Care Health products are based on a simple principle -- people deserve to age better, and to get help when they need it. We offer WiFi connectivity. When WiFi is not an option (and even if it
Actived: 7 days ago
URL: https://support.aloecare.com/hc/en-us/articles/360020321494-How-do-Aloe-Care-Health-products-work
Aloe Care Health
WEBGeneral FAQs Frequently Asked Questions regarding your Aloe Care Health products and experience; Smart Hub Help with Aloe Care’s Smart Hub and its voice-activated features; Mobile Companion 2 Help with Aloe Care’s newest device, the Mobile Companion 2; Mobile Companion Go Help with Aloe Care’s smallest device, the Mobile Companion Go; …
Troubleshooting – Aloe Care Health
WEBAloe Care troubleshooting help. iOS Setup Connection Issues (Bluetooth) My app says Devices are Offline. What does that mean? How can I edit the older adult’s profile? How do I add another Aloe Care product to my system? How do I change the location of my device? How can I edit the older adult’s Health Card? How do I Test or Recalibrate my
Service Information – Aloe Care Health
WEBPhone calls from Aloe Care Health. What is the Aloe Care Response Team? Elevate Check-ins to Emergencies. Emergency Wake Words. Do Aloe Care devices work with multiple users? How many people can I add to the Care Circle? What is an Elevated Check-In Call? How do I elevate a Check-in Call? What if we want more in-home protection …
Getting Started – Aloe Care Health
WEBSet up your Aloe Care System. I Lost My Quick Start Guides! How do I set up the Aloe Care Mobile Application? Do I need to buy batteries? Do I need a wireless contract to connect? Do I need to have in-home Wifi to connect? How does Aloe Care’s Fall Sensor work? What version of iPhone, iPad, or Android will I need for the mobile version of the
How do I add Caregivers to my Care Circle
WEBTap “Caregivers. Tap “Invite Caregivers”. Add information into the necessary fields, such as caregiver name and email address. Tap "Next". Assign a Role. Tap "Send Invite." New Caregivers will receive an email with the subject line, “Aloe Care Health New Invitation." Please see the sample here:
How do I set up the Aloe Care Mobile Application
WEBDownload the App: Download the Aloe Care Health app on a mobile device from the App Store or Google Play Store. Log In to the App: Open the Aloe Care Health app, tap “login,” and enter your account credentials. Get Connected: Use WiFi (recommended): Connect the Smart Hub to a home WiFi network to ensure the best call quality, and coverage. Follow …
Mobile Companion Go
WEBThe Mobile Companion Go is a small, wearable, and pocket-friendly device that uses GPS technology to help independent adults stay safe and connected, whether at home or on the go. With built-in fall detection and 24/7 emergency call center support, it provides enhanced peace-of-mind on the go and helps keep caregivers updated via the Aloe Care App.
How do I setup the Mobile Companion – Aloe Care Health
WEBTo get started you simply unbox the Mobile Companion and follow the steps below: Plug the charging base into an un-switched outlet (avoid kitchen and bathroom outlets as these are often on a light switch). Attach the included lanyard if you want to wear the device around your neck. Drop the Mobile Companion into the charging base with the
What is the Essentials package
WEBEssentials bundles are now available! Aloe Care’s proprietary Smart Hub with voice-activated access to 24/7 professional emergency response and built-in motion, temperature and air quality sensors. A secure family app to improve communication and care collaboration. A wearable Care Button for increased comfort and coverage around your …
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