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Enhancing the Healthcare Customer Experience: The Guide to …

WEBBy: John Zimmerer, VP of Healthcare Marketing at Smart Communications In recent years, the healthcare industry has undergone a slow yet significant …

Actived: 6 days ago

URL: https://www.smartcommunications.com/resource-center/blog/enhancing-the-healthcare-customer-experience-the-guide-to-medicare-advantage-plan-member-engagement

Optimizing Member Journeys in Healthcare Smart Communications

WEBOptimizing Member Engagement at Every Point of the Health Insurance Journey. Many health insurers – roughly 75% — believe their member communications …

Category: Health Go Health

Healthcare Patient Engagement Solutions Smart Communications

WEBMany health providers believed that electronic health record systems would handle everything related to healthcare patient engagement. In some cases, the EHRs provide …

Category: Health Go Health

Transform Healthcare Member Communications Smart …

WEBJohn Zimmerer, VP of Industry Marketing, Healthcare at Smart CommunicationsIn this post, we discuss how healthcare communications are changing, …

Category: Health Go Health

Healthcare Customer Experience Smart Communications

WEBProvide the Ultimate Healthcare Customer Experience: The Guide to Member Engagement Strategies. By: John Zimmerer, VP of Healthcare Marketing at …

Category: Health Go Health

Transform Member Communications in Healthcare Smart …

WEBSee how flexible tools and cloud technology can enable health plans to scale the conversation and transform member communications.

Category: Health Go Health

Three Enrollment Trends for Health Payers Smart Communications

WEBIn this post, we dive into three key trends that are transforming member enrollment and how insurers can close the digital gap with healthcare payer solutions. …

Category: Health Go Health

Deepen Member Engagement for Health Insurance Carriers

WEBBrian Damiani, MBA, CHCIO, Founder and CEO, Wendigo AdvisorsIn my nearly twenty years working with health insurance carriers I have seen an amazing …

Category: Health Go Health

Healthcare Customer Experience Payer Solutions Smart …

WEBThe Conversation Cloud is the platform for SMARTER conversations. It brings together a range of capabilities designed to guide customers through critical interactions with your …

Category: Health Go Health

Cloud CCM Transforms Healthcare CX and EX Smart …

WEBBlue Shield of California Uses SmartCOMM to Create Meaningful Conversations in Healthcare This webinar offers examples and best practices for health insurers looking …

Category: Health Go Health

Improving the Healthcare Member Experience with Claims

WEBDigital Transformation in Healthcare: Improving the Member Experience with Claims. Published Date November 30, 2022. Discover how the Conversation Cloud …

Category: Health Go Health

SmartIQ Digitally Transforms Group Benefit Enrollments

WEBBrokers, benefit administrators, and health plans want enrollment to go quickly and smoothly. Often, though, siloed systems and manual processes result in bad data and …

Category: Health Go Health

Digital Onboarding Boosts Healthcare Member Engagement

WEBHere are five ways a smarter onboarding process can help differentiate your member journey and keep members engaged from day one. Replace Paper Forms with …

Category: Health Go Health

How to Create Digital-First Patient Intake Forms

WEBPatient Responsibility Forms. This form requests acknowledgment that the patient is ultimately responsible for the payment for any services rendered or products …

Category: Health Go Health

Customer Communications in Insurance Smart Communications

WEBSTEP 2: Modern Customer Conversations Platform. Embrace a modern, cloud-based SaaS Customer Conversations Platform to provide digital-first, automated …

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Enhancing Healthcare Forms Automation Smart Communications

WEBBy: John Zimmerer, VP of Healthcare Marketing at Smart Communications It’s said that repetition is the key to mastery. With this in mind, anyone who has visited a …

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Enhancing Medicare Enrollments Smart Communications

WEBBy: John Zimmerer, VP of Healthcare Marketing at Smart Communications Last month, I joined Josh Voluck, Director of Digital Experience at Cognizant Health …

Category: Health Go Health

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