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Align the Healthcare Experience Around the Consumer: How an …
At Redpoint, we believe there is a better way to meet healthcare consumer expectations for a consistent experience. The path forward is … See more
Actived: 4 days ago
80% of Patients Prefer to Use Digital Communication to Interact …
WEBConsumers Cite Consistency and Ease of Communication as Top Values Wellesley, Mass. – December 7, 2021 – Redpoint Global, a leading software provider that helps brands deliver revenue-generating and personalized customer experiences, today …
Lucerna Health and Redpoint Global Partner to Transform …
WEBDelivering Superior Patient Engagement and Practical Value-Based Care Insights for Sanitas USA Jacksonville, Florida – July 12, 2022 – Lucerna Health today highlights the results of the transformation toward consumer-centricity with Sanitas USA, …
Redpoint Global and Lucerna Health Join Forces to Advance …
WEBSolution Builds Upon Knowledge Gained from 150M+ U.S. Consumers Using Redpoint Solutions Throughout the Healthcare Lifecycle Wellesley Hills, Mass. – June 16, 2020 – Redpoint Global and Lucerna Health have announced an expanded strategic …
Unlocking Personalized Care: Half of Consumers Believe Digital …
WEBWellesley, Mass. – June 20, 2023 – Redpoint Global, a leading software provider that helps brands deliver revenue-generating, personalized customer experiences, today announced new research revealing that healthcare consumers are increasingly turning to digital …
75% of U.S. Consumers Wish Their Healthcare
WEBPatients would visit their healthcare provider more often if the experience was catered to them as individuals Wellesley Hills, Mass. – February 18, 2020 – Redpoint Global, a leading software provider that helps brands deliver revenue-generating and …
Why CX is the Right Rx for Healthcare
WEBHealthcare consumerism is defined as the healthcare consumer increasingly being in control of the experiences that constitute a healthcare journey, empowered as an informed, knowledgeable stakeholder throughout a coordinated care path. The trend is …
Consumers Take the Pulse of Personalized Healthcare
WEBHealthcare consumers increasingly favor digital channels of communication with their providers and insurance plans, but the convenience of digital interactions has not lessened the expectation that caregivers demonstrate an understanding of them as an …
Personalized Patient Experience – The New Competitive …
WEBThe pressing need to deliver a patient-centric healthcare experience was a main topic of last month’s Healthcare Information and Management Systems Society (HIMSS) conference in Chicago, where 40,000+ healthcare professionals gathered to …
Healthcare Survey Shows a Need for Consistent & Relevant …
WEBA recent survey by Dynata, commissioned by Redpoint, shows a pronounced gap in the experience healthcare consumers expect to receive from their provider and what is provided. More than 90 percent of patients say that it is either “important” or “very …
Advancing Value-Based Healthcare One Patient Engagement at a …
WEBThe New England Journal of Medicine recently published results from a study of an incentive-based payment model which looked at changes in spending, utilization, and quality of healthcare for hundreds of thousands of enrollees of a BCBS Massachusetts …
Reduce Gaps in Care and Drive Better Health Outcomes with …
WEBWhile much of the healthcare industry has been turned upside down because of COVID-19, the global pandemic is a reminder that innovation in healthcare consumer engagement, education, testing, and treatment is at the core of improving outcomes for …
A Dynamic Healthcare Journey Deserves a Coordinated, …
WEBEditor’s Note: This is Part 2 of a blog series on digital transformation acceleration in the healthcare industry. Part 1 examined the growing trend toward healthcare consumerism and a digital-first, personalized healthcare experience, …
It is Time to “Act as One” for the Benefit of the Healthcare Consumer
WEBThe rise of healthcare consumerism is well documented, as detailed in a previous blog in this space that examines how consumers, in possession of an ever-increasing amount of health data, expect to be in control of a holistic, personalized …
In a Heartbeat : The True value of CDP in Healthcare
WEBPatient behavior is the number one determinant of healthcare outcomes for several conditions, and the partnership was formed to help shape behavior through those personalized engagements. While the CDP was conceived as a marketing solution, and …
To Be More Effective Closing Care Gaps, the Healthcare Industry …
WEBAccording to electronic health records company Epic, telehealth visits in the U.S. in July accounted for 21 percent of total encounters, down from 69 percent in mid-April during an early peak of the health crisis.Several factors contributed to the surge, …
Drive Revenue Growth with a Personalized Healthcare Experience
WEBChris Evanguelidi, Director of Enterprise Healthcare, Redpoint Global, and John Wagner, Vice President, Value-Based Care Growth, Lucerna Health, presented how driving a deep, personalized patient experience through rich, unified data delivers …
Take a Data-Driven Approach to a Consumer’s Healthcare Journey
WEBThese data-driven, digital experiences put the consumer in charge of their own healthcare experience. An empowered consumer adds a twist to the challenges in leveraging social determinants of health. A healthcare consumer wants more than better …
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