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Using AI to Combat Healthcare Fraud Pindrop

WebErosion of Trust: Fraud undermines public trust in the healthcare system, making it harder to access quality care. The rise of sophisticated AI tools like voice deepfakes makes traditional fraud detection methods increasingly ineffective. This is where cutting-edge solutions like AI-powered voice biometrics come in.

Actived: 2 days ago

URL: https://www.pindrop.com/blog/combat-healthcare-fraud

The 5-Point CX Health Check for Contact Centers Pindrop

WebThe 5-Point Customer Experience Health Check for Contact Centers. Often when thinking about customer experience most of the thought is dedicated to the online experience, but what about the contact center?

Category:  Health Go Health

Pindrop: Security, Identity, and Intelligence for Every Voice

WebDownload now. *2022 Voice Intelligence & Security Report, Pindrop. PSCU’s fraud detection and prevention resources stopped $146 million in fraudulent transactions. The partnership with Pindrop will help toughen our resistance to this emerging fraud threat in the voice channel. Our investment in new risk management technology is a key

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The 2021 Caller Authentication Guide for Contact Centers

WebCaller authentication is the process of verifying the identity of persons via the phone channel. From email to bank logins, many companies have employed tools like two-factor verification to make their services more secure. Along with a potential spike in call volumes, a similar need for proper identification of callers surges to the forefront.

Category:  Health Go Health

Phone Scam Breakdown: The Healthcare Scam Pindrop

WebCross-channel Fraud – Fraudsters use many different channels to extort sensitive information. In the case of the Healthcare Scam, fraudsters use the phone channel to collect personal information and use that information in other channels, like online or in the call center. 5 Obamacare Scams and How to Avoid Them – In addition to offering

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What Contact Center Fraud Sounds Like in the Age of …

WebBy the middle of April, the FTC had already logged over 8,000 fraud reports with reported losses that total nearly $5 million. Here are four categories of current fraud tactics to be on the lookout for, including examples of the most common “scripts” we’re hearing reported by contact center agents and fraud analysts around the country.

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EFF and Others Tell FBI Access to Biometric Database is Vital

WebRecent Posts. 7 Call Center Trends We Expect to See Throughout 2024; 5 Tips for Improving Contact Center Productivity; Pindrop’s ICASSP 2024 paper shows how room acoustics can enhance liveness detection

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FTC Warns of Security and Privacy Risks in IoT Devices

WebThe FTC said the lack of available updates is a serious problem for consumers and businesses alike. “Although similar risks exist with traditional computers and computer networks, they may be heightened in the IoT, in part because many IoT chips are inexpensive and disposable, and many IoT devices are quickly replaceable with newer …

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Director, Strategic Sales

WebDirector, Strategic Sales Remote – US Who we are Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We're leading the way in developing cutting-edge …

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Ransomware Attacks May Trigger Breach Notifications

WebA powerful California congressman is pushing the federal government to treat ransomware attacks on medical facilities as data breaches and require notifications of patients. The pressure is coming from Rep. Ted Lieu (D-Calif.) and follows comments from officials at the Department of Health and Human Services about the department’s plan to …

Category:  Medical Go Health

Pindrop Claims Licking Your Phone Is The Best Way To …

WebTongueprinting technology analyzes thousands of tiny bumps called papillae, as well as factors such as shape, texture, size, spacing of buds and the behavior of the lick. Proprietary Tongueprinting technology takes only seconds – lick your phone, and authentication is achieved. The tongue lives in your mouth, a protected unit, that is safe

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IRS Says Identity Theft Protection Services Deductible for

WebOffering free identity theft protection and credit-monitoring services is a standard part of breach responses from compromised organizations, but some organizations have been providing such benefits on their own. The IRS now says the cost of those services is a deductible one for these companies. “The announcement provides that the …

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Adapting for Age: The Limitations of Modern Voice Biometric …

WebYou’d think that the signs of ageing are obvious. Grey hairs, wrinkles and fading eyesight. But, as a study by Pindrop points out, it’s also your voice that can change. With the growing use of voice recognition as a way to identify and authenticate callers, there has been a real need to make sure that […]

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Most Commercial Robotexts Illegal, FCC Warns

WebThe FCC said that unless consumers have given prior written consent, almost all commercial robotexts are illegal. The exceptions are texts from nonprofits and some health-care related messages. The sender is responsible for being able to prove that it has prior consent for sending the texts. “Those contending that they have prior express

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The Threat of Voice Aging in Voice Biometrics Security

WebAs the implementation of voice biometrics has become increasingly popular as a form of identification and authentication, researchers are challenged with determining how users’ voices change over time. New research shows that voices age significantly, even in the short term, making positive authentication more difficult with just voice biometrics …

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Anthem Settles Data Breach Suit for $115 Million

WebAnthem Inc., the victim of one of the more extensive data breaches in U.S. history, has agreed to pay a settlement of $115 million to consumers affected by the incident. The settlement is believed to be the largest ever to result from a data breach in the U.S. and would end a class-action lawsuit that followed […]

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HHS Issues Vague Guidance on Ransomware and HIPAA Disclosures

WebThe federal government has issued new guidelines for dealing with ransomware attacks under the HIPAA law, but the document still leaves a lot of grey area that could lead to questions about what is or isn’t considered a breach. The new guidance comes as ransomware attacks have grown from a nuisance to a looming menace […]

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How a Data Breach Pushed Duke University Into the Two-Factor

WebORLANDO–One of the few topics that it is relatively easy to get consensus on in the security community is that passwords have outlived their usefulness as a standalone means of authentication.Two-factor authentication, in various forms and factors, has become the main way to fix this, but getting users and management to buy into the idea can be …

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Pindrop Careers Pindrop Security Careers & Jobs Pindrop

WebCore Values. These guiding principles are the fundamental beliefs, embedded within our culture, that drive us to succeed as a company. Audaciously Innovate. Evangelical Customers for Life. Execution Excellence. Win as a Company. Make a Difference.

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