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What is a customer health score & how to calculate it

Now, you'll want to create a template. Count the number of times each action has occurred and multiply that value by the weight assigned … See more

Actived: 4 days ago

URL: https://www.paddle.com/resources/customer-health-score

Customer lifetime value (CLV) explained: Formula

WEBWhy CLV is important. Customer lifetime value is one of the most important metrics for growing SaaS businesses. Here’s why: Provides a reliable business viability measure: …

Category: Health Go Health

3 Takeaways from Hospital and Healthcare Pricing Strategies

WEB2. Price Transparency is Crucial to Communicating Value. Major hospitals aren’t clear about what you’re being charged for unless you press the issue, and even …

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What are accounts receivables aging reports (+ how to prepare

WEB1. Stay on top of your billings. AR aging reports show you customers who repeatedly fail to pay their invoices. You can then contact them to follow up on the invoice, allowing you to …

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Customer retention: Why it's key to growth

WEBWhy retention is so important. When talking about the difference between customer acquisition and retention, we could say that customer acquisition gets all the …

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SaaS business model: Stages, metrics & essential tools

WEBThat, however, is the final and most successful stage of the SaaS business model. Broadly speaking, a SaaS business’s life can be broken down into three stages: …

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Subscription business models in 2023: Definition, benefits, tips

WEBA subscription business model is one in which customers are charged a recurring fee for access to a product instead of a one-time expense. This recurring fee is often paid …

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Calculate and improve your customer renewal rate

WEBCustomer renewal rate. The customer renewal rate is easy to calculate. Simply divide the number of customers who renew at the end of the specified time period by the total …

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What is annual recurring revenue (ARR) and how to calculate it

WEBARR formula is pretty straightforward: add to your total number of yearly subscriptions the total amount gained from expansion revenue, and then subtract the total amount lost …

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Unit economics 101: What are they + top models

WEBUnit economics are the direct revenues and costs of a particular business measured on a per-unit basis, where a unit can be any quantifiable item that brings value to the …

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Growth guide: Methods to calculate & measure growth rate …

WEBBelow are two other equations you can use to calculate growth rate. They are each different ways to tell the story: (End value/starting value) x 100% = growth rate. …

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Free subscription metrics reporting for SaaS companies

WEBProfitWell Metrics integrates with Stripe, Chargebee, and many other payment and billing tools, including Paddle. ProfitWell Metrics by Paddle offers 100% accurate real-time …

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Seed funding for startups: the ultimate guide

WEBSeed funding is the first official round of funding that startups raise before moving into subsequent rounds, known as series A, B, C, and so on. Investors provide your startup …

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Average customer retention rates by industry

WEBKnowing what the average customer retention rates by industry are and what affects them is essential to tweaking your retention strategy. Let's look at the top seven examples …

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Why gross margin is important and how to calculate it

WEBCalculating gross margin (percentage) A local manufacturer realized net sales of $500,000 over 12 months. The company spent $100,000 on materials and $200,000 in labor for a …

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What is net profit & how to calculate (formula + examples)

WEBThe total expenses were $25,000. They also sold an old van for $3000 while spending $2000 on settling a lawsuit. Following our net profit formula, we have total expenses …

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Current ratio vs. quick ratio: Which is best

WEBQuick Ratio = (Cash + Cash Equivalents + Liquid Securities + Receivables) ÷ Current Liabilities. From the example above, a quick recalculation shows your firm now holds …

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Discount rate formula: Calculating discount rate [WACC/APV]

WEBNPV is used to measure the costs and benefits, and ultimately the profitability, of a prospective investment over time. It takes inflation and returns into account and features …

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