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5 solutions for healthcare providers to effectively communicate …

WEBThis places the responsibility back with the patient and allows you to manage your waiting room fairly and efficiently. Be honest and transparent. The best way to make your …

Actived: 3 days ago

URL: https://blog.nexa.com.au/blog/part-2-communicating-wait-times-to-patients

Improving the Patient Experience: 4 Healthcare Trends to Embrace …

WEBWhile many organisations long to go back to pre-COVID times, the world is moving on and so is digital technology, especially in the healthcare industry.

Category:  Health Go Health

Medical service design Patient flow Service design NEXA

WEBOriginally published in The Hospital+Healthcare Bulletin. By Katie Bowden* Monday, 15 January, 2018. Less than a decade ago patients would automatically …

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3 Common Patient Challenges and How Your Healthcare Facility …

WEBThe use of kiosks also reduces the manual workload for your hospital staff while minimising perceived wait times for your patients. 3. Lack of opportunity to provide …

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Patient flow system Queue flow Patient flow NEXA

WEBExpectant mothers, young and elderly women no longer need to queue when waiting for their appointment at Westmead Hospital’s Women’s and Newborn Health …

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Gold Coast Health partners with NEXA to launch patient …

WEBFeatured in Pulse+IT and Hospital & Healthcare Bulletin. Gold Coast Health has partnered with Australian customer experience software company, NEXA, to launch …

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Manage My Care Press Release

WEB08 March 2022 - A WA Health app, Manage My Care, is making it easier for Western Australians to manage and track public health outpatient appointments and referrals. …

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Customer Journeys Customer Experience About Us

WEBOur whole team matters. NEXA is an Australian company that delivers innovative solutions to streamline the customer journey. From a licence renewal, to choosing health …

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Innovation in Healthcare Case Study

WEBHow WA Health improved patient care and service delivery with "Manage My Care" Today, innovation is a must across all industries, especially in healthcare.

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How to use digital health technology to improve operational

WEBTo keep up with the heightening demands of today’s patients, a healthcare facility needs to be as efficient as possible. That’s because the days of accepting slow …

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How to take a patient-centric approach to healthcare

WEBA smart approach relies on optimised and automated queue management systems, built into an environment of interconnected assets to improve existing patient …

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Q-Flow gives Private Facilities a Leap Ahead NEXA

WEBPrivate Facilities Leap Ahead With Q-Flow. Australia’s private healthcare sector is benefiting from technology that uses web-based systems to ensure quality of …

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Digital Transformation in Health Sector: NEXA’s experience in …

WEBLast month, on October 17-18, our NEXA team was thrilled to be a part of this year’s Digital Health Summit presented by the Australasian Institute of Digital Health …

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NEXA goes with the Q-Flow as it takes big steps on patient journey

WEBOriginally Published on 09 March 2017 by Pulse + IT Magazine.Written by Kate McDonald. Customer experience and patient flow management software specialist NEXA is hoping …

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5 Benefits of taking an Omnichannel Approach to Healthcare

WEBHealthcare is very different today than what it was even just years ago. The sector has evolved over time by adopting advancements in technology and responding …

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How Service Design Blueprints can help you improve your patients …

WEBA service design blueprint is essentially the patient’s journey, mapped out from start to finish, with all of the supportive services included, showing the role each play at every …

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NEXA in the News Archives

WEBNEXA demonstrated its leading Patient Management and Patient Flow system; Q-Flow with particular emphasis being on next generation Appointment Manager and mobile queuing.

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4 Simple Tips to Make Hospital Scheduling Work

WEBEfficient scheduling plays a significant role in your healthcare team’s delivery of care and efficiencies, along with your ability to keep wait times to a minimum …

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3 challenges healthcare providers face when communicating wait …

WEBDamage to reputation: The first two points can lead to long-lasting damage to the reputation of the clinic if the patient decides to vent their frustration online or to friends and family. …

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5 Reasons Why Appointment-Based Services are a Must for Your

WEBThere are 5 benefits you can achieve by implementing a comprehensive platform into your business: Create a more seamless customer journey with online scheduling. Providing …

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