Help.sprucehealth.com

Accessing the Spruce Apps

WEBAccessing the Spruce Apps. Customers can enjoy a dedicated Spruce app right from their computer, mobile device, or on the web. Below is a breakdown of the …

Actived: 7 days ago

URL: https://help.sprucehealth.com/article/639-accessing-the-spruce-apps

Video Calls and Spruce Visits

WEBYou can also head to your Contacts tab and find your patient, open up their contact and select the video call icon. Additionally, you can video call a patient while on …

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Spruce For Patients

WEBMost Popular Articles. Using the Spruce App as a Patient. Troubleshooting your Spruce Account as a Patient. Deleting Your Account as a Patient. Joining Multiple Clinics as a …

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What's New on Spruce

WEBWhat's New on Spruce April 2024. Outbound call transfer: Users can now transfer outbound calls to any 10 digit phone number / Spruce desk phone extension. The process for …

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Navigating the Spruce App

WEBThe Spruce Inbox. The Inbox acts very much like an email inbox, except it is shared (by default) with all members of your team. This is a key differentiator over a …

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SMS Texting and Messaging

WEB1. Select the Inbox tab on the left-hand side of your web screen. 2. Select the action button with the pencil and paper icon and choose SMS from the drop-down menu. …

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Create Your Spruce Account

WEBSelect "Create New Account," then "I'm a healthcare professional." Enter your mobile phone number, and follow the guided account creation process to complete the account setup. …

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Deleting Your Account as a Patient

WEBAccount Deletion If you would like to delete your Spruce account you can do so by navigating to Settings/Account and selecting Delete Account. You will be asked

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Updating your Account Phone Number & Email

WEBIf you are still able to log into Spruce, please message Support in-app through the Spruce Support channel and ask to update the cell phone number …

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Spruce Profile Setup

WEBHow to edit your Spruce Profile. Navigate to Settings. Select "Organization Profile." Select "Edit Profile." Add details to your profile fields, including changing your …

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Workflow Automation

WEBIntroduction to Workflow Automation. Workflow Automation is a tool that helps practices automate common tasks, such as responding to patient inquiries or triaging messages to …

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Cancel or Update Your Subscription

WEBSpruce Subscription Plans. There are two different Spruce plans: The Basic Plan ($24 per user per month) and the Communicator Plan ($49 per user per month).. The right plan …

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Stripe Billing and Payments

WEBPayment fees. Spruce does not charge any fees to send payment requests through the Spruce app, but Stripe does charge fees to process those payments.All …

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