Help.qantas.com

Contacting the Qantas Frequent Flyer Service Centre

WebOther countries and territories +61 2 9433 2329. send an email to us at [email protected]. If you need help with a travel booking, call Qantas …

Actived: 3 days ago

URL: https://help.qantas.com/support/s/article/Contacting-the-Qantas-Frequent-Flyer-Service-Centre

Check-in Qantas Help and Support

WebThese cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to …

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How do I make a claim

WebThese cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to …

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Refunding, changing, or cancelling a flight booking

WebCancellations/Refunds: If you have booked with us via qantas.com, you can request a refund or Flight credit for your flight booking via Manage Booking and selecting the …

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Check-in options

WebThese cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to …

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Frequent Flyer Status Credits

WebStatus Credits don't expire but they reset to zero at the start of your new Membership Year. We keep a tally of all Status Credits earned since joining the program, though, to count …

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What is Qantas Insurance

WebIn Australia, Qantas Insurance can provide cover for your car, home, health and travel, all with the added benefit of Qantas Points.* Australian based Qantas Frequent Flyer …

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Technical issues on the Qantas App

WebThese cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to …

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Frequent Flyer tier benefits

WebWhat are the Frequent Flyer tier benefits? We believe you should enjoy more rewards the more you fly, so we offer four levels of membership above the Bronze entry level - Silver, …

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What is Qantas Insurance

WebIn Australia, Qantas Insurance can provide cover for your car, home, health and travel, all with the added benefit of Qantas Points.* Australian based Qantas Frequent Flyer …

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Updating Frequent Flyer membership details

WebYou can easily view and update your membership details online by visiting My profile and logging in with your membership number and PIN. From the My profile page you can: …

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Logging in to your Frequent Flyer account with two-factor

WebWe've introduced a two-factor authentication process to keep your personal details safe online and your Qantas Frequent Flyer account secure. This means that when you …

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Reimbursement for flight delay or cancellation

WebFollow the below steps on the Customer Care Form to ensure a timely review of your claim. 1. Enter your contact details. Enter relevant contact information. 2. Select Category. …

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Baggage with connecting flights

WebYes, if: Both your flights are booked on the same single booking and; Your flights are all with Qantas, or Qantas and Emirates, or Qantas and one world airlines. Your baggage will be …

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Additional Baggage Information and rates

WebIf you think your bags will exceed the checked baggage allowance, you can pre-purchase additional baggage online at qantas.com before you go, or when making your flight …

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Selecting your seat with Online Check-in

WebTo choose your seat during online check-in, follow these steps: Retrieve your booking by logging into the Manage booking or Frequent Flyer Login section on our website.; If …

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Online Check-in when travelling with bags

WebInternational flights: Go directly to a dedicated Online Check-in counter. If not available at your airport, go to the check-in desk. You must have your bags checked in before the …

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Changing your existing travel insurance policy

WebContact us to make any changes to your policy including travel dates, contact details and to add on optional cover: Phone - 1800 954 270 (within Australia) or +61 3 9522 4840 (from …

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