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How a Public Sector Health Center Shifted to the Cloud in 48 …

WebLake County Health Informatics and Technology Director Jefferson McMillan-Wilhoit and his team worked diligently to stand up the Five9 Intelligent Cloud …

Actived: 1 days ago

URL: https://www.five9.com/blog/how-public-sector-health-center-shifted-cloud-48-hours

Five Best Practices for Healthcare Contact Centers Five9

WebThis adaptability enhances convenience and ensures personalized interactions. Efficient Appointment Scheduling. Contact centers streamline appointment …

Category:  Health Go Health

Empowering Patients and Workers in the Next Era of Healthcare

WebEmpowering the New Healthcare Workforce. The Frost & Sullivan report indicates that 43% of healthcare systems studied are improving agent retention rates by …

Category:  Health Go Health

Product: SpinSci Patient Notify

WebAn intuitive solution that sends clinical notifications triggered by real time events in the Electronic Health Record (EHR) for appointment reminders, prescription reminders, bill …

Category:  Health Go Health

Four Healthcare Contact Center Trends in 2024 Five9

WebKey Trends Shaping Healthcare Contact Centers in 2024. 1. AI-Powered Virtual Assistants. AI-powered virtual assistants work 24/7 to assist patients with routine …

Category:  Health Go Health

Product: Acqueon PatientAssist

WebAbout This Product. The Five9 contact center and Epic EHR integration delivers agents a 360-degree view of patient information, increases their productivity, streamlines …

Category:  Health Go Health

Customer Experience in the New Health Economy Five9

WebDiscover the evolving landscape of healthcare customer experience. Learn why it matters, explore emerging trends, and address challenges.

Category:  Health Go Health

Status Page powered by StatusCast

WebStatus page and application status page provided by StatusCast.

Category:  Health Go Health

Healthcare Contact Center Software

WebHealthcare & Medical Contact Center Deliver Personalized Communication With HIPAA-Compliant Software. High-touch, empathetic patient engagement experiences help …

Category:  Medical Go Health

Five9 Inc. :: Virtual Contact Center Login

WebCloud Contact Center Software 1-800-553-8159 English - United States. Dansk - Danmark; Deutsch; English - United States; Español

Category:  Health Go Health

Turning the Healthcare Frown Upside-Down Five9

WebWe have living examples of how our technological (Five9 + Partner) support for critical Healthcare systems that we’ve supported with 99.999% reliability. For anyone that doesn’t know already, that’s the origin of the Five9 brand which equates to around 5 minutes of downtime a year (or 5.15 minutes precisely for any real geeks out there.)

Category:  Health Go Health

Five9 IVA for Healthcare Five9

WebHealthcare IT decision-makers agree that IVAs have yielded a positive ROI, that automating more customer support tasks has benefited their workforce, and that automating more …

Category:  Health Go Health

2023’s Top 4 AI Use Cases in Healthcare Communications

WebThese are their top four applications. Better PX thru Communications. Call Steering is currently the #1 application of IVAs across the healthcare industry. Users intend to apply Call Steering in 30% of the total use cases. Routing callers correctly using NLP (natural language processing) to the best available person, along with their relevant

Category:  Health Go Health

Call & Contact Center As A Service (CCaaS) Provider Five9

WebDiscover Joyful CX with Five9. Five9 customers trust us to elevate both the customer and agent experience with our intelligent solutions. Watch this video to learn how Five9 helps …

Category:  Health Go Health

Five9 Knows Healthcare: Improving Patient Care in Times of Calm …

WebLearn more about what Five9 can do for healthcare organizations. Get the link for the whitepaper, "Healthcare Anywhere: Deliver Next Generation Healthcare Experiences" to learn how to create connected experiences with patients and members by integrating your cloud contact center with your CRM, UC, and other key systems, and …

Category:  Health Go Health

Lake County Case Study Five9

WebEstablished in 1956 as a state-certified public health department, the Lake County Health Department and Community Health Center of Lake County, Illinois manages an …

Category:  Health Go Health

HIPAA Compliance at Five9 Five9

WebThe Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the regulations issued pursuant to HIPAA are a set of rules that, among other things, regulate the use, …

Category:  Health Go Health

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