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How to Install InQuiry Printing Agent · Community Portal

WEBClick on the downloaded file to install the Printing Agent. When the install finishes, close the Printing Transcription dialog window in InQuiry and initiate the preview or print command …

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Troubleshooting Font Issues · Community Portal

WEBDocument, Dictation, and Print Template font issues. Fonts on transcriptions follow a hierarchy when determining which font to use. It looks like this:

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How To Mark a Dictation as STAT in InQuiry · Community Portal

WEBIn the Folder that you select, you will locate the dictation that you wish to mark STAT and click on "Make STAT" in the Actions column to the right.

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Transcription Priority Explanation · Community Portal

WEBThis article will discuss how a Transcription ID (TID) is prioritized and how it can be seen sooner in a Medical Transcriptionist's (MT) pool.

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Enabling a Client, User, and Document Type, for ASR

WEBThis article will explain the steps to enable a client on ASR. Step 1) If this is a new MTSO, New to Deliver Health ASR, make sure the MTSO is enabled for Deliver Health ASR. If …

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Patient Record And Audio File Retention Times · Community Portal

WEBThis article explains the retention time for voice files and patient information in the Deliver Health database. This is to help keep our database healthy and eliminates any …

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Support · Community Portal

WEBSupport. Support. Please. Sign in. to open a new case or to view a list of your existing cases.

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Configuring ShadowLink For Proxy Access · Community Portal

WEB2. Navigate to ShadowLink Client, right click the service and go to properties. 3. Go to the "Log On" section. 4. Ideally credentials should be set up for ShadowLink that won't have …

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Dictionaries In InScribe · Community Portal

WEBDictionaries In InScribe. The following is a list of dictionaries available to InScribe. Highlighted dictionaries are installed by default on current versions of InScribe: …

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General Trouble Shooting for Issues in InQuiry and InCommand

WEB1. Click on the Connections tab. At the bottom of the window there is a LAN Settings button. 2. Click on the LAN Settings button to open the Local Area Network Settings window. 3. …

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Enabling Microphone for Dictation on iOS · Community Portal

WEBWhen dictating on the mobile application for the first time, a prompt displays to allow the microphone to access the application. If you select to allow the access, you will then be …

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How To Re-Export A File Within InCommand · Community Portal

WEBIn InCommand login and click the "Management" Tab. 2. From there, click on the "Delivered Transcriptions" link as pictured below: 3. Make sure to Select the Client and then search …

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Category · Community Portal

WEBeScription One. This can be used to troubleshoot font issues on transcriptions. This runs through how to restrict User Fields to specific choices. When trying to edit documents or …

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How To Set Up Custom InTouch Dictation IDs · Community Portal

WEBTo begin the process, request a Custom Dictation ID telephone number from the Deliver Health helpdesk: A: Send email to [email protected]. OR. B: Call 1-800 …

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InScribe Login Failed, Unable To Login · Community Portal

WEBRight Click the folder and select 'Rename' if on Windows 10. Right Click the folder and select the rename icon on Windows 11. Add some text on the end like below: Press …

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Impact of not selecting or selecting the wrong document types on …

WEBDepending on the clinician's workflow, two scenarios exist. A) they have one document type on their device and choose not to select others. B) their device has no document type …

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Mapping Transcription Copies From One Client To Another

WEBThis article is a step-by-step procedure for moving (mapping) typed transcription documents from one client to another. The information will be placed in the Search All or repository …

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