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Authenticx Conversational Intelligence in Healthcare

WEBWith Authenticx, we can listen to the voice of the customer in real time – we no longer have to wait until surveys come in after the fact.”. Vice President, Managed Care. REGIONAL …

Actived: 3 days ago

URL: https://authenticx.com/

Using AI in Healthcare: Medicare and Medicaid Data

WEBThe use of AI, including by The Centers for Medicare and Medicaid Services (CMS), focuses on the process being transparent, ethical, and responsible. The goal of …

Category:  Health Go Health

Empowerment In Healthcare

WEBThe term “empowerment in healthcare” refers to the process of enabling patients to take control of their own care and well-being. A philosophy of empowerment involves …

Category:  Health Go Health

Why Is Active Listening Important In Healthcare

WEBThe importance of listening in healthcare also lies in emotional support. Many patients feel anxious, scared, or overwhelmed by their health conditions or the healthcare system …

Category:  Health Go Health

Customer Experience in Healthcare Authenticx

WEBThese interdependent components of healthcare make for a complex, and often disruptive, customer journey. At Authenticx we have coined these customer …

Category:  Health Go Health

Solutions to Rising Healthcare Costs Authenticx

WEBThere are a myriad of reasons for the rising costs of healthcare. On the supply side, pharmaceutical and medical device companies have considerable power to set their …

Category:  Medical Go Health

Patient Satisfaction in Healthcare Authenticx

WEBPatient Satisfaction in Healthcare. Patient satisfaction is becoming more crucial to healthcare practitioners. Many healthcare providers are placing a higher priority on …

Category:  Health Go Health

Reducing Costs And Improving The Quality Of Healthcare

WEBBy reducing costs and improving the quality of healthcare, the patient experience can improve. The Peter G. Peterson Foundation study also reported that the average …

Category:  Health Go Health

About Authenticx Customer insight analysis

WEBThe Authenticx Story. Founded by former healthcare executive Amy Brown, Authenticx makes it possible for healthcare organizations to have a single source of conversational …

Category:  Health Go Health

Reflecting to Understand Today’s Business of Healthcare

WEBAs previously shared in the first part of our Crushing Complexity blog series, the size and scope of the healthcare industry is immense, which exists in a complex …

Category:  Health Go Health

Impact of Technology on Healthcare Cost and Quality

WEBThe impact of technology on healthcare cost and quality is multifaceted, with potential benefits that include improved patient outcomes and better resource use. It isn’t just the …

Category:  Health Go Health

Quadruple Aim of Healthcare Authenticx

WEBThe quadruple aim framework expands upon the traditional triple aim healthcare framework, which focuses on three key goals: Improving patient experience. Improving population …

Category:  Health Go Health

Healthcare and AI News Featuring Authenticx in 2024

WEBHealthcare IT Today | 2024 Health IT Predictions. Authenticx Chief Evangelist Leslie Pagel contributed commentary in Healthcare IT Today on the topic of …

Category:  Health Go Health

Effective Communication With Patients

WEBEffective communication with patients is a cornerstone of high-quality healthcare delivery. In any healthcare setting, understanding how doctors should communicate with patients is …

Category:  Health Go Health

Improve Health Insurance Call Center Scripts By Listening st Scale

WEBNavigating the bureaucracy of health insurance is known to be inconsistent, confusing, and frustrating (even with well-documented health insurance call center …

Category:  Health Go Health

HIPAA Compliant Call Center Software

WEBAuthenticx is a call center software that has many use cases within the healthcare industry, from improving the customer experience, to marketing, to operations, to quality and …

Category:  Health Go Health

Health Insurance Satisfaction Survey Questions

WEBUsing a health insurance survey questionnaire can help health insurance companies understand customer needs, expectations, and current satisfaction rates. These surveys …

Category:  Health Go Health

Healthcare Call Center Software Authenticx

WEBAuthenticx is HIPPA compliant inbound call center software that also helps you monitor HIPAA compliance. Our call center software analyzes inbound calls to your call centers …

Category:  Health Go Health

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